Alamo Group (IA) INC., A leading supplier of tractors, cutting and tillage parts under the brands of Herschel-Adams and Valu-Bilt tractor parts, has and opening for a Credit Coordinator.


                                                    Credit Coordinator

This is a salaried, non-exempt position that reports to the Controller

Function/Position Description:

Performs credit checks on customers, sets up new accounts and maintains proper paper work, including approvals and tax exempt information.  Makes collection calls, reconciles customer accounts and solves issues with customers and sales force.  Handles payments on account by credit card.  Answers credit inquires made on our customers.

Essential Job Duties:

1. Processes credit reports, reviews financials and discusses results with other staff (as appropriate) offices in order to recommend approvals/disapprovals of new dealers/customers and related lines of credit.
2. Performs credit references by telephone or fax regarding customer accounts.
3. Places calls to customers regarding credit issues.
4. Performs collection calls on delinquent accounts in a courteous and professional manner.  Arranges acceptable solutions in the best interes of the company.
5. Releases orders for production or shipment based on customer account status.  Places calls to customers regarding credit holds.
6. Performs customer service duties including problem/dispute resolution and answering customer and sales/marketing office inquiries.  Maintains customer files including deletions, updates and credit report.
7. Notifies customers of insufficient or short payments.  Generates past-due reports using computer system.  Sends discrepancy notice(s) to customer via letter, phone or fax.
8. Resolves customer-billing errors via computer tracking.  Generates checks for credit on customer accounts.  Handles check requests from customer following company policy for refunds.  Prepares all necessary paperwork.
9. Prepares and submits county and state UCC filings on customers/dealers.  Up dates/maintains UCC files.
10. Prepares monthly credit reports including bad debts, inventory and dealer volume.  Makes corrections as needed.
11. Assists with company financial audits by reconciling customer accounts, providing back-up for auditors and responding to audit inquiries as needed.

Note:
The above information is intended to describe the general nature and level of work being performed by employees within this classification.  It is not intended to be construed as a comprehensive list of all duties, responsibilities and qualifications of employees so classified.

Knowledge, Skills and Abilities

1. Minimum 2 year accounting degree or equivalent experience.  Bachelors degree in Business/Finance preferred.
2. Minimum 2-4 years previous credit/customer service experience required, preferably in a multi-facility manufacturing environment.  Accounting background in billing accounts receivable.
3. Knowledge of financial statements.  Able to interpret credit worthiness.
4. Knowledge of cash posting, discounting, warranty claims and product returns preferred.
5. Good communication skills both verbal and written.  Able to deal with customers/problems.
6. Proficient with computers including reports retrieval, database usage as well as MS Excel and Word.  Able to operate standard office equipment5 with emphasis on 10-key and accuracy.
7. Able to organize and prioritize work.
8. Able to work overtime as needed.  Able to work under short deadlines.
9. Standard office environment.  Frequent sitting for extended periods of time.  Some stooping, reaching, and bending to retrieve files, reports, etc.

e-mail: randerson@alamo-group.com
fax:      800-347-9530
phone: 515-961-7481

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