Description of Duties:

• Provides claims oversight to team claim examiners, assigns claims, and provides claim-handling strategy to examiners
• Provides oversight on existing claims
• Assists examiners in handling claims
• Assumes direct handling of complex claims
• Reviews all closed claim files
• Verifies identification of potential subrogation
• Develops state specific reference materials
• Trains team examiners on state specific rules, regulations and coverages
• Establishes reserve authority levels for each examiner
• Responsible for developing each member of the claims team
• Monitors examiner workload
• Communicates claim trends or issues with other departments
• Ongoing communication with Team Leader by providing status updates of key claims information
• Must be able to effectively manage a team of claims personnel

Applicant Requirements:

• Must be a team player
• Must have strong leadership skills
• Must have strong supervisory skills
•  Ability to interpret insurance contracts, medical reports, damage appraisals, lawsuits, etc.
• Ability to evaluate bodily injury and property damage exposures and settlements
• Ability to evaluate and communicate policy coverage issues
• Strong verbal and written skills
• Able to work quickly, independently, and work accurately with numbers and record documentation
• Able to meet definite deadlines, deal with pressure situations, and prioritize work
• Diplomacy and tact when dealing with policyholders, independent insurance adjusters, attorneys and PMC team members
• Able to speak distinctly on the phone
• Able to maintain confidentiality
• The position requires extended periods of sitting; manual dexterity to operate office equipment including telephone, PC, computer terminal, copier, fax machine, printer and adding machine/calculator; visual ability to read small print in communications, policies and on the computer screen

Education and Experience:

4-year degree or equivalent desire 7- 10 years claims experience

Application Deadline:

05/30/2008